KI-Beratung: Speech Transcription

SpeechTranscription

Meetings, consultations, support calls, dictations – valuable information is created in spoken words and then lost. We implement AI-powered speech transcription that turns conversations into structured text: searchable, summarized, and directly integrated into your systems.

Challenges you'll recognise

  • Important information from meetings and calls gets lost because nobody reliably takes notes.
  • Writing protocols wastes valuable time and is seen as a tedious obligation.
  • Conversation content never makes it into the CRM or ticketing system – manual follow-up is the default.

Making Spoken Content Usable

Writing protocols, creating conversation notes, documenting decisions – that takes time and is often done halfheartedly or not at all. AI transcription makes spoken content automatically available: as full text, as a summary, as a task list. What was discussed no longer gets lost.

More Than Just Text

Modern transcription systems can distinguish speakers, extract key topics, recognize sentiment, and automatically identify action items. We configure the system for your use case – whether sales, support, or internal meetings – so you get not just text, but structured, actionable information.

Integrated into Existing Workflows

Transcripts land directly where they're needed: in the CRM as a call note, in the ticketing system as a summary, in the project management tool as tasks. We build the pipeline so the process runs fully automatically – no manual step between conversation and documentation.

Privacy and Confidentiality

Conversation data is sensitive. We use solutions that run on-premise or in a GDPR-compliant cloud environment. No data on third-party servers, clear access rights, and defined deletion periods – compliance is built in from the start, not bolted on afterward.

Good to know

Fully Automated

From recording to structured document in the CRM – everything runs automatically, with no manual step between conversation and documentation.

More Than Full Text

Speaker identification, topic extraction, sentiment, and action item detection – the system delivers structured, actionable information, not just raw text.

GDPR-Compliant

On-premise or in your own cloud environment – conversation data stays under your control, with clear access rights and deletion periods.

Frequently asked questions

Which languages does the AI transcription support?
Current models support German, English, and many other languages with high accuracy. For industry-specific terminology or strong accents, fine-tuning can further improve quality – we'll give you realistic expectations upfront.
How accurate is the automatic transcription?
With clear audio quality, current models achieve very high accuracy. Background noise, poor microphone quality, or multiple people speaking simultaneously can affect quality. We test with your real recording conditions in advance.
Can meetings be transcribed in real time?
Yes – both real-time and batch transcription are possible. Live speech recognition suits real-time meetings; asynchronous processing works for recorded conversations. Which approach fits better depends on your use case.
Why nextlevels

Success you can measure

With us you don't get theoretical AI consulting, you get a partner who delivers. We combine strategic thinking with technical execution power – from the first process analysis to the productive AI system. Together we find the levers where AI has the biggest impact and implement solutions that pay off. Your processes and goals are always at the center.

  1. Comprehensive know-how in AI strategy and implementation

  2. Experience with leading AI platforms: OpenAI, Claude, ElevenLabs, CloudBot

  3. Over 10 years of experience in software development and system integration

  4. Interdisciplinary team of developers, strategists and UX experts

  5. Sustainable AI solutions that strengthen your company long-term

READY TO TAKE YOUR PROCESSES TO THE NEXT LEVEL WITH AI?

Whether you want to automate individual workflows or develop a holistic AI strategy for your company – we'd love to meet you. An initial conversation is the foundation for smarter processes and real cost savings.

Profile picture of Slawa Ditzel, Executive Partner
Slawa Ditzel
Executive Partner

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