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Keep digital requirements in view

Accessibility, e-invoicing, the EU AI Act, the withdrawal button, product safety, consent: new requirements have been added for websites, shops and software in Germany and the EU. Here you get a neutral overview and see where we provide technical support.

Note: this page is a general overview and not legal advice. Information as of 26 September 2026. Whether and to what extent a regulation applies to your company is something to clarify with a lawyer.

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Which requirements can affect websites and shops

Many regulations apply in stages and depend on company size, industry and offering. The legal assessment is the job of your legal advisor; we take care of the technical implementation. Each point names its source and the date of the information, without claiming to be complete.

  1. Accessibility (BFSG)

    Since 28 June 2025, the German Accessibility Strengthening Act applies to many online shops and digital services for consumers. Microenterprises that provide services are exempt. In practice, EN 301 549 and WCAG serve as the benchmark; the Act itself refers to harmonised standards (Section 4 BFSG).

    Source: German Accessibility Strengthening Act (BFSG) · As of 26 September 2026

  2. E-invoicing

    Since 1 January 2025, companies in domestic German B2B business must be able to receive e-invoices. They must issue them from 2027 if their prior-year turnover exceeds 800,000 euros, and from 2028 below that threshold as well. Small businesses under the German small business rule, invoices up to 250 euros and travel tickets are exempt; invoices to consumers are not covered. A simple PDF does not count as an e-invoice.

    Source: Sections 14 and 27(38) UStG; Sections 33, 34, 34a UStDV · As of 26 September 2026

  3. EU AI Act

    The EU AI Act has been in force since 1 August 2024 and applies in stages. Since 2 February 2025, it has required measures on AI literacy. Amending Regulation (EU) 2026/1744 rewrote this rule in July 2026 and postponed deadlines for high-risk AI systems.

    Source: Regulation (EU) 2024/1689, as amended by Regulation (EU) 2026/1744 · As of 26 September 2026

  4. AI transparency (Art. 50 AI Act)

    Since 2 August 2026, transparency obligations apply: chatbots and voicebots must be designed so that people learn they are talking to an AI, unless this is obvious. Anyone publishing deepfakes, or texts generated by AI on matters of public interest, must label them, unless a human has reviewed the text editorially and takes responsibility for it.

    Source: Art. 50 Regulation (EU) 2024/1689 · As of 26 September 2026

  5. Consent & tracking (TDDDG)

    Section 25 TDDDG governs when cookies and similar technologies require consent. The rule has applied since 1 December 2021, and since 14 May 2024 under the new name TDDDG instead of TTDSG. Tracking and marketing tools usually require proper consent management.

    Source: Section 25 TDDDG · As of 26 September 2026

  6. Withdrawal button

    Since 19 June 2026, online contracts with consumers that carry a right of withdrawal need a withdrawal function: a button labelled "Vertrag widerrufen" (withdraw from contract), or an equally clear label, that is permanently available, prominently placed and easy to reach during the withdrawal period, followed by a "Widerruf bestätigen" (confirm withdrawal) step and, without undue delay, an acknowledgement of receipt with content, date and time on a durable medium, for example by email.

    Source: Section 356a BGB · As of 26 September 2026

  7. Product safety (GPSR)

    Since 13 December 2024, the EU General Product Safety Regulation has required mandatory information directly in online offers of consumer products: the manufacturer's name, postal and electronic address (e.g. email or contact form), for manufacturers outside the EU the responsible person in the EU, details that identify the product such as an image and its type, and warnings and safety information in a language consumers in the target country can easily understand.

    Source: Art. 19 Regulation (EU) 2023/988 · As of 26 September 2026

How we approach it

We handle the technical side. The legal assessment stays with your legal advisor.

  1. Get it assessed

    Whether and how a rule applies to you is something to clarify with your legal advisor. We provide the technical facts.

  2. Check the technology

    We check what your shop, website or software does today – for example on accessibility, consent or invoice formats.

  3. Implement & document

    We implement the requirements technically and document what has changed.

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Frequently asked questions

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Does the BFSG apply to my online shop?
The BFSG covers many online shops and digital services aimed at consumers. Exemptions include microenterprises that provide services – companies with fewer than ten employees and an annual turnover or balance sheet total of no more than two million euros. Whether your offering is covered is best clarified with your legal advisor. We support you with the technical implementation.
When do I have to issue e-invoices?
Companies in domestic German B2B business have had to be able to receive e-invoices since 1 January 2025. Transition periods apply to issuing them: in 2027, companies with a prior-year turnover of up to 800,000 euros may still issue paper or other invoices, and from 1 January 2028 the obligation covers all domestic B2B transactions. Small businesses under the German small business rule, invoices up to 250 euros and travel tickets remain exempt. Invoices to consumers are not covered. Common formats are XRechnung and ZUGFeRD.
What does the AI literacy rule mean for my company?
Since 2 February 2025, companies that provide or use AI systems have had to take measures on their staff's AI literacy. Since the amendment by Regulation (EU) 2026/1744, in force since 27 July 2026, the rule is about supporting the development of AI literacy. It does not prescribe a specific level of literacy for any individual. Many companies document training sessions and internal guidelines for this. What is appropriate for you is something to clarify with your legal advisor.
Do I need a cookie banner for Google Analytics?
Usually yes: for tracking tools that store or read information on the device and are not strictly necessary, the TDDDG requires consent. Cookieless analytics solutions that do without device access can be an alternative. Which option is permissible for you is something to clarify with your data protection advisor.
Do you handle the legal review?
No. We are a digital agency, not a law firm. We implement technical requirements – such as accessible interfaces, consent management or automated processes – and are happy to work with your legal advisor.

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30 minutes, no obligation: we clarify which technical requirements are coming up for you and how we can implement them – no legal advice.

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