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n8n agency: workflows, integrations and AI agents

Automate workflows with n8n

n8n

With n8n we connect your systems and automate recurring processes – from lead routing to AI-assisted approval. Traceable, extensible and, if you want, on your own server.

n8n in figures

209K
436
2.46.3
11 days
465K

What is n8n?

n8n is a platform for workflow automation and AI agents from the Berlin-based company n8n GmbH. Processes are assembled visually from building blocks and can be extended with your own code. n8n is available as a cloud service and for self-hosting. The source code is open to inspect and free to use within your own business.

One lead, four steps, zero manual work

Run the sample workflow: form submission in, contact into the CRM, message to the team, confirmation by email – step by step with a log. Switch on the failure to see retries and the error branch. Everything is a simulation in your browser, nothing is sent.

Lead workflow as we build it with n8n

  1. Trigger: formNew request via the contact form
  2. Create CRM contactCreate contact with company and source
  3. Slack/Teams messageSales gets the lead in their channel
  4. Email to the leadConfirmation with the next step
  • Error branchTicket for the admin, lead stays in the CRM
Execution steps
0

Log

  1. No run yet – click “Run”.

Sample workflow as a simulation, nothing is sent. Every attempt counts as one execution step here – how the vendors bill executions differs.

The n8n ecosystem

Triggers

What starts a workflow

Webhook and form triggers

Start a workflow as soon as another system calls a URL or someone submits an n8n form – a shop placing a new order, for example.

The trigger hands its data to the first node

Nodes & AI

What happens in the workflow

Every execution runs on your n8n instance

Operations

Where and how n8n runs

The instance runs as a container on your server

Your server

Not part of n8n: a Linux server with Docker, PostgreSQL and backups – or you use n8n Cloud and let n8n handle operations.

What we implement for you with n8n

Bookable individually or as a project. If Make, Zapier or a custom backend fits better, we tell you beforehand.

  • Process check

    We go through your processes and assess effort and benefit for each one. Only what pays off gets automated.

  • Building workflows

    Lead routing, data sync between CRM and ERP, notifications, reports. With error paths, retries and escalation to a human.

  • Setting up and running n8n

    Installation on your server, separate test and production environments, credentials stored securely, backups and updates.

  • AI in the workflow

    Classify, summarize, extract data from documents. With fixed output formats and human approval where it matters.

  • Custom building blocks

    If there is no ready-made node for your system, we connect it via HTTP or write one ourselves.

  • Handover and training

    You get documentation and alerting. Your team knows what to do when a workflow fails.

How an n8n project runs

We start small: one workflow that pays off quickly. The next ones follow.

  1. First call

    You describe which processes cost time today and which systems are involved.

  2. Process check

    Together we pick the first workflow and define how we measure success.

  3. Pilot

    We build the first workflow in a test environment, with real data and error paths. You see every stage.

  4. Go-live and expansion

    The workflow goes into operation, with monitoring and alerting. Further workflows follow by priority.

Brands that work with us

  • Vosdellen logo
  • Kumho Tire logo
  • Cisco logo
  • Software AG logo
  • voicecon logo
  • HanseMerkur logo
  • Sixt logo

Pros and cons of n8n

Pros

  • Can be self-hosted, so sensitive CRM, ERP and shop data stays on your server.
  • Visual workflows that can be extended with your own JavaScript or Python when needed.
  • Many ready-made integrations plus an HTTP node for any documented API.
  • Dedicated building blocks for AI agents and LLM steps inside the workflow.
  • Self-hosted, there is no per-execution fee, so high volumes stay predictable.

Cons

  • The license is fair-code rather than classic open source, with limits on reselling or embedding.
  • Self-hosted, you own updates, backups, scaling and security.
  • Large workflows get messy fast without structure and version control.
  • Some team and governance features are only available in paid editions.
  • Frequent releases occasionally change nodes in ways that affect existing flows.

Is n8n right for you?

A good fit if …

  • you want to automate processes across CRM, ERP, shop and email while keeping data in-house.
  • you want to add AI steps such as classification or draft replies to existing processes.
  • you run many executions and usage-based SaaS pricing is getting expensive.
  • your team likes visual workflows but wants to add code for edge cases.

Probably not if …

  • you only need a few simple connections and do not want to run a server.
  • nobody can take ownership of updates, monitoring and error handling for the workflows.
  • the automation is core logic with strict requirements for transactions and testing.
  • you plan to resell n8n as part of your own product without checking the license.

Self-hosting, license, data protection

n8n can run on your own server, for example via Docker. The data in your workflows then passes through your infrastructure and not through that of an automation provider. If you want to keep data in-house, this gives you an option a pure cloud service does not offer.

n8n is licensed under the Sustainable Use License. It permits use and modification for your own internal business purposes. Distribution to others is only allowed free of charge and for non-commercial purposes. For most companies this means: running it for your own needs costs no license, while some features for larger organizations are paid.

Self-hosting also means running it yourself: updates, backups, access rights and monitoring. We set that up and take it over if you want. More in our post n8n in SMEs: 7 workflow automations.

Small server rack with network devices and cables in a dark room

We are automation engineers

We combine n8n with your APIs and policies: clear error paths, monitoring and versioning – so automation doesn't become a black box.

  • Integration of webhooks, REST and GraphQL
  • Secrets management and role concepts
  • Retry, dead-letter and human escalation
  • Connecting LLMs with classical systems
Image about: We are automation engineers

Which tool fits your workflows?

We work with all three. What matters is where your data may live and how complex the workflows are. Answer five questions and see which way it leans, and why. The weighting follows the table below.

Question 1 of 5

Where may your workflow data live?

All trade-offs as a table

n8n, Make or Zapier?

We work with all three. What matters is where your data may live and how complex the processes are.

Criterionn8nMake or Zapier
OperationCloud or on your own serverHosted service run by the provider
Custom codeJavaScript and HTTP calls directly in the workflowDepends on the provider
AI agentsDedicated building blocks for agents, models and toolsDepends on the provider
Operational effortWith self-hosting: updates, backups, monitoringLow, the provider runs it
Fits when …data should stay in-house or processes are complexa few standard tools need connecting quickly

Our assessment, as of October 2026. Providers' features and prices change; we re-check them before every project.

n8n compared

n8n next to technologies of the same category, measured with the same public sources.

n8n compared
Figuren8nZapier
Releases in 12 months43623
Median between releases1 day13 days
Latest version2.46.3 (30/10/2026)19.3.0 (30/10/2026)
Downloads per month465K (npm)530K (npm)
Security advisories (12 months)1441

Sources: OSV.dev, npm · as of 31/10/2026. Figures are indicators, not a verdict on quality. Go to the pages: Zapier

Releases & issues

Releases & issues
VersionDateIssues openedof which closed
2.45.323/10/2026183
2.45.222/10/202641
2.45.121/10/202664
2.45.020/10/2026145
2.44.419/10/202661

Source: GitHub · as of 25/10/2026

Visual orchestration instead of script chaos

Workflows stay traceable for business teams – at the same time we version changes and separate test from production environments.

Self-hosted & full control

Sensitive data stays in your infrastructure: n8n can be operated like any other internal service – with your own backup and HA strategies.

Illustration of Visual orchestration instead of script chaos and Self-hosted & full control

Ready-made nodes and custom code

Standard connectors accelerate the start; JavaScript and HTTP nodes cover special cases – we encapsulate recurring logic in reusable sub-workflows.

AI-supported decisions

Classification, summarization or routing: LLM steps are combined with clear inputs, output schemas and human approvals.

Illustration of Ready-made nodes and custom code and AI-supported decisions

Lead and order routing

New requests land with the right team, enriched from CRM – duplicates and manual forwarding disappear.

Data hygiene & nightly batch jobs

Stock reconciliation, BI exports and alerts on deviations: n8n runs recurring jobs on schedule and logs them.

Illustration of Lead and order routing and Data hygiene & nightly batch jobs

n8n Data & Insights

All posts

Frequently asked questions about n8n

Your question isn't here?

Ask directly
When is n8n worth it for our company?
As soon as you have recurring processes across several systems: lead routing, data sync between CRM and ERP, approvals. We assess effort and benefit per workflow beforehand.
Is n8n free?
For use within your own business, the self-hosted version can be used without a license fee. Costs arise for the server, setup and operation. Some features for larger organizations and n8n's cloud service are paid (as of October 2026).
Do we need our own server?
No, n8n is also available as a cloud service. Your own server pays off when data should stay in-house. We set it up and run it if you want.
Is n8n GDPR-compliant?
That depends on how it is operated, not only on the tool. With self-hosting you decide on server location and access yourself. It also matters which systems and AI services a workflow calls. We document the data flows for your data protection officer. This is not legal advice.
What happens if n8n does not know our system?
Then we connect it through the HTTP interface or write a custom node. The prerequisite is that your system has an interface.
How do you stop automation from becoming a black box?
Every workflow has error paths, retries and escalation to a human. Changes are versioned, and you get documentation your team understands.

Your edge with n8n

Automation only pays off when it runs reliably. We deliver flows that operations and compliance can rely on – with documented interfaces.

  1. Faster lead times without Excel bridges

  2. Reduced manual error rates

  3. Transparent logs for audit and optimization

  4. Close integration with your AI and commerce landscape

Ready for your n8n project?

Let's talk about your requirements – we'll get back to you within one business day with concrete next steps.

What's it about?

Profile picture of Paul Kalisch, Executive Partner

Paul Kalisch

Executive Partner

  1. 30 minutes by video or phone
  2. You talk directly to a partner, not to sales
  3. You get the order of steps, risks and rough costs

+49 (0) 2161 539 71 60info@next-levels.de

* Sources: GitHub (25/10/2026), npm (31/10/2026) · Green: strong, orange: weaker, red: notably weak, each against usual values. A pointer, not a verdict.