In short
App Store Optimisation (ASO) refers to the ongoing optimisation of an app’s listing in the Apple App Store and on Google Play, with the aim of making the app visible for relevant search queries and encouraging visitors to the product page to install it. ASO is to apps what search engine optimisation (SEO) is to websites: a key factor that determines whether a technically complete app is found and downloaded at all.
As a significant proportion of all app downloads originate from the store’s internal search function, ASO is not an afterthought in marketing, but rather part of the launch process, which ideally begins before the launch and continues on an ongoing basis thereafter.
The term is sometimes narrowly misunderstood as purely keyword optimisation. In fact, ASO encompasses all work relating to the app’s store presence: from the choice of search terms and the design of the icon and screenshots to managing reviews and localisation for different markets. All these elements contribute to two measurable metrics: namely, how often an app appears in search results and how many visitors subsequently install it.
The two tasks of ASO: visibility and conversion
App Store Optimisation breaks down into two clearly distinct tasks, each involving different levers. Anyone who views ASO as merely a ‘keyword exercise’ is missing out on half its potential. The two tasks are interlinked, but can be managed and measured separately.
Visibility: the search terms for which the app appears
Visibility determines for which search queries the app appears in the results at all. It is controlled via the metadata fields that the store algorithm indexes. The fields given the highest weighting are the title (app name) and the subtitle. The title usually combines the brand name with one or two strong keywords, whilst the subtitle conveys the core benefit plus other relevant terms. If you only include the brand name here and leave the keyword fields unused, you’re missing out on potential reach. The algorithm also forms combinations from the individual words in the fields, so that ‘invoices’ and ‘accounting’ can also cover the phrase ‘invoices accounting’ without it having to be typed out verbatim.
A sensible keyword strategy starts with a core set of around 20 to 40 terms that the app should consistently target, supplemented by a longer test list of 100 or more terms for future versions. The trend is towards more specific long-tail queries: longer, more concrete search phrases which, whilst having lower search volume, are less competitive and drive more targeted traffic. A new app rarely ranks for competitive single terms right from the start anyway; by contrast, initial visibility can be built up more quickly using specific phrases.
Conversion: Encouraging visitors to the product page to install the app
The second task begins as soon as a user lands on the product page. Within a few seconds, the decision is made as to whether or not the app will be installed. Conversion is primarily driven by the app icon, the screenshots, the preview video and the reviews. The first two to three screenshots are particularly important because, on many search results pages, they appear directly below the title, even before a user opens the page. They should immediately highlight the core benefits, rather than starting a feature tour from the beginning. Reviews serve a dual purpose: as a sign of trust for the user and as a ranking factor for the store. A high conversion rate also indirectly boosts visibility, as a high number of installations from search results signal to the algorithm that the app is relevant to the query in question.