E-Commerce: ERP Integration
Without a reliable ERP integration, you manage prices, inventory, and orders twice over — error-prone, time-delayed, and hostile to scale. We integrate your Shopware shop with SAP, Microsoft Dynamics, Xentral, Sage, or other ERP systems so data syncs in real time and manual transfers become a thing of the past. Your shop always works with current data; your team gains time for tasks that actually create value.
Challenges you'll recognise
- Inventory and prices in the shop diverge from the ERP because manual transfers are time-delayed or contain errors.
- New orders must be manually or batch-exported to the ERP — time-consuming and error-prone at high order volumes.
- An ERP outage has previously blocked the checkout or caused data loss with orders.
Bidirectional Sync
Prices and inventory flow from ERP to shop; orders flow from shop to ERP. We implement this bidirectional synchronisation with real-time or event-based updates so customers always see current availability and your ERP is informed immediately about new orders. No more time-delayed batch imports.
Field Mapping & Transformation
ERP data structures and shop data structures rarely align. We create a complete field mapping, implement data transformation logic, and handle edge cases like product variants, price groups, and multi-warehouse inventory consolidation. The mapping document is transparent and makes every decision traceable.
Error Handling & Monitoring
In a bidirectional integration, conflicts and errors will eventually arise — a stale inventory in the ERP, an order that couldn't be transferred. We implement robust error handling with retry logic, error queues, and alerting so no order ever silently disappears and you always have visibility into sync status.
Performant Architecture
ERP integrations must be performant without blocking the shop checkout. We use asynchronous processing and message queues so ERP communication runs in the background — a temporarily unavailable ERP does not interrupt the order process. Messages are stored persistently and processed upon restoration.
Good to know
Real-time inventory reduces cancellations
When inventory data is synchronised with a delay, customers can order items already sold out in the ERP. Real-time or short-interval synchronisation reduces the cancellation rate and protects the customer experience.
Async queue decouples ERP and checkout
When ERP communication happens synchronously in the checkout process, the ERP determines checkout load time. Asynchronous message queue architecture decouples both systems — the checkout confirms immediately; the ERP is informed independently.
Field mapping must be documented
Undocumented mapping decisions are a frequent cause of later integration problems. When nobody knows why a field was mapped a certain way, debugging becomes expensive. A maintained mapping document is a mandatory part of any serious ERP integration.
Frequently asked questions
Which ERP systems do you integrate?
Does synchronisation run in real time or as a batch?
What happens if the ERP is temporarily unavailable?
Related articles from our blog
Shopware B2B Suite 2026: Features, costs and why the suite is being phased out
Shopware B2B Suite 2026: Features, costs, EOL with 6.8 - and the honest decision Suite vs. B2B Components for new projects.
MedusaJS: What the headless commerce framework 2026 can really do
MedusaJS crops up in almost every composable commerce discussion. But what is the framework really suitable for - and what is it not? A neutral overview of the architecture, workflow engine, TCO and realistic entry paths for decision-makers in the e-commerce SME sector.
Shopware vs. Shopify: Welches Shopsystem trägt dein Wachstum wirklich?
Shopify bringt dich schnell online – Shopware dahin, wo du keine Plattform mehr fragen musst, ob du etwas darfst. Der ehrliche Vergleich entlang von TCO, Architektur, B2B und Datenhoheit, inklusive der Fälle, in denen Shopify die bessere Wahl ist.
Success you can measure
With us you're always at the cutting edge of technology and benefit directly from our developer expertise. Together we analyze your shop, identify key areas and develop tailor-made solutions. Your goals and expectations are at the center of our work.
Developers, not resellers
Your shop is built by developers who understand the code — nothing gets passed to subcontractors.
Shopware down to the detail
Architecture, API integration and performance from hundreds of project hours.
One team, every discipline
Development, design and marketing from a single source — no friction at the handoffs.
Built for growth
We build for conversion, load time and revenue — not for gut feeling.
Partner, not vendor
We stay on after launch and keep developing your shop continuously.
Ready for your successful online shop?
Whether it's an improvement or a fresh start — a no-obligation conversation never hurt anyone.
Related services
