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Digital Marketing: Email Marketing and Automation

Email Marketing and Automation

Email is the only channel where you truly own your audience — no algorithms, no reach loss from platform changes. We build email programs that automatically send the right message at the right moment: welcome sequences that activate new contacts, cart-abandonment flows that recover revenue, and newsletters people actually open. Clean segmentation, continuous testing, and GDPR-compliant processes turn your email list into a reliable, scalable growth lever.

Challenges you'll recognise

  • You send newsletters occasionally, but open rates and click-throughs fall well short of what you'd expect.
  • New contacts enter your list and then hear nothing — there's no automated welcome or nurturing sequence.
  • You know cart abandoners are reachable, but there's no functioning abandonment flow set up.

Segmentation and Personalization

We structure your list by purchase history, interests, engagement level, and lifecycle stage. Different segments receive tailored messages instead of a single mass newsletter — which significantly lifts open rates, click rates, and ultimately revenue per email.

Automated Email Flows

Well-built automations run in the background and generate revenue continuously without manual effort per send. We design and build flows for every relevant trigger: welcome, post-purchase, cart abandonment, re-engagement, product recommendation, and birthday.

Illustration zu Segmentation and Personalization und Automated Email Flows

Performance Analysis

We analyze every campaign against the KPIs that actually matter to you: open rate, click rate, conversion rate, and revenue per email. From there we derive concrete optimization actions — not just numbers reports, but insights that make the next campaign better.

A/B Testing

From subject lines and preheaders to send time and CTA placement — we systematically test what moves your specific audience to act. Test learnings feed back into campaign templates and drive continuous performance improvement over time.

Illustration zu Performance Analysis und A/B Testing

Good to know

  • Your channel, no algorithm

    Unlike social media or organic search, your email list belongs to you entirely. Platform changes, algorithm updates, or account suspensions have no bearing on whether your message reaches the inbox.

  • Segmentation increases relevance

    Sending the same content to every contact lowers engagement and raises unsubscribe rates. Segmenting by purchase history, interests, or lifecycle stage produces more relevant messages and protects list health at the same time.

  • Automations run continuously

    Once built, flows — welcome sequences, cart abandonment, re-engagement campaigns — generate results continuously without manual effort per send. The one-time setup investment pays back with every new contact that joins the list.

Your benefits

  • Automated revenue flows that generate income around the clock
  • Higher open rates through clean segmentation and relevant content
  • Fewer abandoned carts through well-timed reminder sequences
  • Stronger customer retention through personalized lifecycle content
  • GDPR-compliant processes that protect deliverability and trust
  • Full independence from platform algorithms and reach restrictions
Why nextlevels

Success you can measure

At the center of what we do are innovative digital marketing strategies tailored exactly to your needs and goals. We turn digital challenges into measurable success.

  1. Strategy across every channel

    We treat SEO, paid, social and content as one system, not as isolated single measures.

  2. Latest technologies and trends

    From performance platforms to GEO/AI visibility — we use what actually drives reach today.

  3. Proven campaign experience

    We've run successful campaigns across industries and budgets — and know what scales.

  4. Creative minds and technical experts

    Idea, design and tracking from one team — creative impact meets clean measurability.

  5. Sustainable growth

    We build visibility and performance that carry beyond the single campaign.

Is this right for you?

These points help you gauge whether this service fits your situation.

  • You've built a list but barely use it, or only send sporadic one-off emails.
  • New subscribers receive no automated onboarding sequence after signing up.
  • Your emails look fine on desktop but haven't been optimised for mobile devices.
  • You run an e-commerce store but have no cart abandonment flow or repurchase automation.
  • The GDPR compliance of your signup forms and data-handling processes hasn't been reviewed.

Frequently asked questions

Which email marketing platforms do you work with?
We work with the leading platforms including Klaviyo, Brevo, Mailchimp, and ActiveCampaign — selected based on your requirements, budget, and existing tech stack. For Shopware shops we often prefer Klaviyo for its deep e-commerce integration, but we adapt to tools you already use.
How do you build an email list if you're starting from scratch?
Lead magnets, exit-intent popups, contact forms, and checkout opt-ins are the most common entry points. The key is a clear value proposition for signing up. We help you implement the right mechanisms and build your list cleanly and GDPR-compliantly from the start.
How often should you email your list?
It depends on your industry and audience. B2C e-commerce often benefits from one to three emails per week; B2B audiences typically respond better to less frequent but more substantive content. Relevance matters more than frequency — over-sending erodes your list quality.
What's the difference between a newsletter and an automated flow?
A newsletter is manually sent to a segment at a specific time — it's campaign-based. An automated flow is triggered by user behavior, such as a sign-up, a purchase, or a cart abandonment. Flows run permanently in the background and typically deliver stronger performance than one-off sends.
How does email marketing affect deliverability?
Deliverability depends on sender reputation, list quality, engagement rate, and technical configuration (SPF, DKIM, DMARC). We set these foundations up correctly from day one and maintain list hygiene through regular cleaning — so your emails land in the inbox, not the spam folder.

READY TO REDEFINE YOUR BRAND WITH SMART DIGITAL MARKETING?

Whether you want to strengthen your online presence or take entirely new digital paths – we look forward to your ideas and a productive conversation. Start your successful digital future with us.

Profile picture of Kevin Bolleßen, Head of BD & Digital Marketing
Kevin Bolleßen
Head of BD & Digital Marketing